Support
We are here to help.
The fastest way to reach a human is email. Tell us what is happening and, if it helps, your iOS version and device.
Email siduka14@gmail.comCommon questions
Manage or cancel a subscription
Open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Lucyd. From there you can change plans or cancel. Cancelling stops the next renewal, and access continues until the period you already paid for ends.
Restore a purchase
If you reinstalled Lucyd or switched devices, open the app and use Restore Purchases. Your subscription is tied to your Apple ID, so make sure you are signed in with the same one.
Free trial and billing
If your plan includes a free trial, you pay nothing on the first day and we remind you before it ends. To avoid being charged, cancel at least 24 hours before the trial ends.
Change app permissions
Notifications, Microphone and Speech, and HealthKit can all be adjusted in the iOS Settings app under Lucyd. Turning a permission off only affects the feature that uses it.
Delete your data
Your journal and dream data are stored on your device. You can delete individual entries in the app, or remove everything by deleting the app. We have no server copy of your entries.
Apple Watch and REM detection
The Apple Watch is optional. It lets Lucyd detect REM more precisely for cue timing. Phone-only mode works well too, using timed REM windows.